✦ Questions answered ✦
Frequently Asked
How is PROTOTOKOS pronounced?+
proh-TOH-toh-kos. Four syllables, accent on the second. It's the Greek word in Colossians 1:15 — Πρωτότοκος — meaning 'firstborn' in rank, not in time.
Where do you ship from?+
Orders ship from our US fulfillment partner. Domestic delivery typically takes 5–12 business days (2–5 in production, 3–7 in transit) for the contiguous 48 states. Alaska, Hawaii, Puerto Rico, and APO/FPO addresses may take 9–19 business days.
Is shipping really free?+
Yes. Free US shipping on every order — no minimum, no catch. International shipping is not yet available.
What's your return policy?+
30 days on unworn pieces with original tags. Email hello@prototokos.com with your order number and we'll send a prepaid label.
Are these pieces sized true to standard US?+
Our heavyweight tees run oversized for the cathedral cut. If you prefer a fitted look, size down once. A full size guide is on each product page.
What weight is the cotton?+
230g (7oz) heavyweight pre-shrunk cotton. The fabric softens with each wash without losing structure.
Are these original designs?+
Every graphic is designed in-house, drawing on Reformed iconography, Greek and Hebrew typography, and the Latin of the early church.
Do you do wholesale or church partnerships?+
Yes — for churches, conferences, and bookstores. Email hello@prototokos.com with your context and we'll send a wholesale sheet.
When will my order ship?+
Each piece is made to order, so production takes 2–5 business days. Once dispatched, you'll receive an email with tracking. Standard transit is then 3–7 business days within the contiguous 48 states.
Is checkout secure?+
Yes. All payments are processed through Stripe with 256-bit SSL encryption. We never see or store your card details.